## Privacy and Data Protection Policy This Privacy Policy explains how Demesne Farm (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you make a booking, contact us, or use our website. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. ### 1. Information We Collect We may collect and process the following information: * Name and contact details, including address, telephone number, and email address; * Booking information and stay details; * Payment information; * Vehicle registration details where required; * Communications and correspondence with us; * Website usage information collected through cookies and analytics tools. ### 2. How We Use Your Information We use your personal data for the following purposes: * To process and manage bookings; * To communicate with you regarding your reservation or enquiry; * To process payments; * To comply with legal and regulatory obligations; * To improve our services and website; * To send occasional updates or marketing communications where consent has been provided. We will only use your personal information where we have a lawful basis to do so under UK data protection legislation. ### 3. Payment Information Payment transactions may be processed through secure third-party payment providers. We do not store full card payment details on our systems. ### 4. Sharing Your Information We will not sell or rent your personal data to third parties. We may share information where necessary with: * Payment processing providers; * Booking platforms or agents; * Professional advisers, insurers, or legal authorities where required; * Government or regulatory bodies where legally obliged. ### 5. Data Retention We will only retain personal information for as long as reasonably necessary: * To fulfil the purposes for which it was collected; * To comply with legal, accounting, or tax obligations; * To resolve disputes or enforce agreements. ### 6. Your Rights Under UK GDPR, you have the right to: * Request access to the personal data we hold about you; * Request correction of inaccurate or incomplete information; * Request deletion of your personal data where appropriate; * Object to or restrict certain types of processing; * Withdraw consent where processing is based on consent; * Lodge a complaint with the UK Information Commissioner’s Office (ICO). ### 7. Security We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure. ### 8. Cookies and Website Analytics Our website may use cookies and analytics tools to improve user experience and monitor website performance. You may control cookie preferences through your browser settings. ### 9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. ### 10. Contacting Us If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us directly through the contact details provided on our website. ### 11. Changes to This Policy We reserve the right to update this Privacy Policy from time to time. Any updates will be published on our website and will take effect immediately upon posting.